Grimaldi Candy Company
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ATTENTION: All of our chocolate ships out of Rockledge Florida. Be sure to select the appropriate shipping method based on the number of Transit Days your shipment will take. UPS only delivers on business days. All orders placed after NOON EST on the purchase date will not leave our facility until the next business day. Shipments CANNOT sit in the UPS facility over the weekend. Because our product is mainly chocolate, it will cause the package to overheat and melt.
FOR GROUND SHIPPING
If the destination of your package is-
YELLOW- The last day we can ship out is Thursday (Package will arrive Friday).
BROWN- The last day we can ship out is Wednesday (Package will arrive Friday).
GREEN- The last day we can ship out Tuesday (Package will arrive Friday).
PURPLE- The ONLY day we can ship out is Monday (Package will arrive Friday).
GROUND SHIPPING IS NOT AVAILABLE TO ANY RED/ORANGE OR GRAY ZONES.
If your destination is located in those zones you NEED to upgrade your shipping to 2nd-Day Air, 3-Day Select or any of the Next Day options. If these are not selected the package will sit in the UPS facility and the product will be melted and damaged.
If for some reason the incorrect shipping method is selected, we are not responsible for the quality of the product when it arrives. We recommend that packages are not left unattended for long periods of time after the delivery.
All packages include a foil liner and icepack(s) to ensure product quality.
We do not send any packages out on Fridays, please keep in mind we want our customers to receive our products as fresh as possible.
CONCERNS: If you have any changes on your order please do not email updates or corrections. To ensure that your order is processed properly, call 321-638-0702 in a timely manner. Any orders that have already shipped will only be changed at the customer’s expense. Please make every effort possible to ensure that someone is at the delivery destination. The package might be ruined if it seats at your door or outside . Our Company accepts no responsibility for orders left unattended.
NO RETURNS OR REFUNDS. ALL SALES ARE FINAL!